FAQs

How do I place an order?

To place an order, simply add items to your cart and proceed to checkout. Follow the prompts to enter your shipping and payment information.

How much is delivery and how long does it take?

Please note we do not dispatch orders over the weekend or on Bank Holidays.

UK Standard Delivery - £5.00 (3-5 working days)

UK Next Day Delivery- £8.50 (delivered on the next working day if placed before 12pm)

UK Saturday Delivery- £9.99 (order before 12pm on Friday)

Please note that you are liable for any customs and duty charges.
Please check before purchasing.

Ireland Standard Delivery – £15.00 (3 -5 working days)

Express International Delivery (USA & EUROPE) – £24 (3-4 working days)

Express International Delivery (Rest Of World) – £45 (5-7 working days)

What is your return policy?

At Sharae the Brand, we want you to feel confident and comfortable in every piece you wear. While we do not offer returns, we are happy to accept exchanges for a different size or item, subject to availability.

To make sure you get the best fit the first time, we’re here to help! If you’re unsure about sizing or need personalised advice before placing your order, please reach out to us at customerservice@sharaethebrand.com — we’d love to assist you.

Thank you for supporting our brand and understanding our policy!

Can i exchange an item?

In the rare event you need to exchange sizes within 14 days, please ensure the item is unworn, unsoiled, and undamaged.

What payment methods do you accept?

We accept all forms of Credit Card payments.

What are your customer service hours?