FAQs
How do I place an order?
- To place an order, simply add items to your cart and proceed to checkout. Follow the prompts to enter your shipping and payment information.
How much is delivery and how long does it take?
Please note we do not dispatch orders over the weekend or on Bank Holidays.
UK Standard Delivery - £5.00 (3-5 working days)
UK Next Day Delivery- £8.50 (delivered on the next working day if placed before 12pm)
UK Saturday Delivery- £9.99 (order before 12pm on Friday)
Please note that you are liable for any customs and duty charges.
Please check before purchasing.
Ireland Standard Delivery – £15.00 (3 -5 working days)
Express International Delivery (USA & EUROPE) – £24 (3-4 working days)
Express International Delivery (Rest Of World) – £45 (5-7 working days)
What is your return policy?
At Sharae The Brand, we are committed to ensuring our customers are completely satisfied with our products. We are happy to assist with any sizing and fit queries via our size guide and customer service contact to help you purchase the right size. For size assistance, please email us at customerservice@sharaethebrand.com. However, due to the nature of our products, we do not offer refunds or accept returns. All sales are final.
Can i exchange an item?
In the rare event you need to exchange sizes within 14 days, please ensure the item is unworn, unsoiled, and undamaged.
What payment methods do you accept?
We accept all forms of Credit Card payments.
What are your customer service hours?
- Our customer service team is available Monday to Friday, 10 AM to 5 PM